Customer Stories

Did you know that more than 10 million pets are lost each year in the United States, and one out of three pets will be lost during its lifetime? To bring attention to this issue, July has been designated Lost Pet Prevention Month, with the goals of increasing resources for preventing lost pets and relocating lost pets with their owners. July was chosen because July 5th is typically the busiest day for shelter intakes in the United States. The increase is shelter admissions on July 5th is attributed to dogs escaping their homes or running from their owners due to fear of 4th of July fireworks.

At DogWatch®, it’s our mission to keep pets safe. We are pet owners ourselves, and can understand the heartache that pet owners must feel when their pet is lost. We are dedicated to creating products than can help reduce the number of lost pets and give pet parents peace of mind that their dogs (and cats) will not be one of those 10 million lost each year. Read post »

Koda, a 7 month old Saint Bernedoodle from Michigan, is a bundle of puppy energy. He loves to play tug of war with his three (human) brothers, and practically somersaults with joy when he spots another dog nearby. Koda is very popular with his neighbors, but is not popular with all of their dogs (especially the older ones, who prefer a little peace and quiet). Koda’s family needed a solution to help him exercise that puppy energy while at the same time staying safe in his yard. Enter Derrick and Rachael Woiderski of DogWatch by K9 Keeper Fencing LLC.

Koda’s story was like many they had heard before from their customers, with one big difference. Koda’s father Jason Sotke, a Grand Rapids police officer, was seriously injured in the line of duty last October. During an arrest, Jason was knocked to the ground and suffered a spinal cord injury that left him temporarily paralyzed and required surgery. Read post »

This week, DogWatch Dealers Kathy and David Downey of DogWatch by Laughing Labrador donated 12 SideWalker® Leash Trainers to a unique public school therapy dog program in Brighton, Michigan to help improve the dogs’ leash walking behavior. The Downeys and DogWatch by Laughing Labrador installer Daniel Perez also hosted a hands-on training session with the therapy dogs and their handlers. Read post »

March 1st is National Pig Day, so we’re celebrating our many wonderful pig customers. That’s right – DogWatch Hidden Fences work for pet pigs, too! We reached out to several DogWatch Dealers across the country and internationally to learn about their most memorable porcine customers. Enjoy!  Read post »

If you’ve ever wondered, “do hidden or ‘invisible’ fences for dogs really work?”, you’ll want to check out this amazing video!

In the clip from DogWatch of Montana, a young black Labrador Retriever named Boone spots a herd a deer in his backyard. He is clearly interested in these wild animals, but thanks to his DogWatch Hidden Fence, he stays within his boundaries and does not chase them.

Great products plus excellent training equals a safe and happy dog! Good boy Boone, and great work DogWatch of Montana!

DogWatch® Dealers work hard to properly place and protect Hidden Fence boundary wires, and most customers go years without any issues. But wire breaks do happen. They are often the result of outside forces like weather, landscaping and small burrowing animals. Here are some tips to help you identify a wire break, repair the wire and avoid any future disruptions.  Read post »

At DogWatch, we strive to provide the highest quality pet containment and training products and the best customer service in the industry. We consider it a privilege to serve your pet and your family, and we value honest feedback from our customers.

To make it easy for our customers to share that feedback with us and with other pet parents, we have partnered with the independent review platform Trustpilot to learn more about customer satisfaction. If you are considering purchasing a hidden fence (also known as an electronic fence or “invisible fence”*) for your dog or cat, we encourage you to take a look at our Trustpilot page, where you can read over 950 verified reviews from actual DogWatch customers from across the US and Canada.

And if you’re already a DogWatch customer, please considering leaving us a review on Trustpilot and tell us how we’re doing!

* DogWatch hidden dog fences are often mistakenly referred to generically as “invisible fences” or “invisible dog fences.” Invisible Fence® and Invisible Fencing® are Brand names, products and registered trademarks of Radio Systems, Inc.

Every day is “Take Your Dog to Work Day” at DogWatch’s corporate headquarters in Natick, Massachusetts. Whether they are sitting by our sides while we work, napping during our meetings or encouraging us to get moving on our lunch breaks, the DogWatch office dogs are the best (and cutest) co-workers we could ask for! Here’s a quick introduction to some of our fun-loving, unique and totally adorable office dogs.  Read post »

Spring is officially here! The beginning of a new season is a great time for your annual Hidden Fence Checkup reminder. Here are some things you can do to make sure your hidden fence is ready for spring! Read post »

Did you know that DogWatch works for cats, too! Check out this great video from a very happy DogWatch cat customer!

Boo is a 1 year-old deaf male cat from Dallas, TX who loves to play in his backyard. Keeping him in the backyard, however, was a problem. Despite his family’s best efforts to keep him contained, Boo frequently climbed over fences and in trees to explore his neighborhood. This behavior is especially risky for Boo, as he is unable to hear the sounds of cars, wildlife or other potential dangers.

Boo’s family was in need a solution to keep him safe while still giving him the outside access he craved. So they called their local DogWatch Dealer, DFW DogWatch, to learn more about hidden fences for cats. “After long hard deliberation,” Boo’s mom wrote on YouTube, “we decided to install a hidden/radio fence with a correction collar to keep our cat Boo in the yard.” Read post »