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Indoor Boundaries Troubleshooting Tips


  • MB-2, IB-200 and Scoot™: Check to make sure the transmitter is plugged in, wall switches are turned on and the power light is on.
  • MB-1 and IB-100: make sure the battery is charged and the transmitter is turned on. If functioning properly, the power light should be on.
  • If transmitter is functioning properly, you may need to:
    • Increase the range setting. Too small a signal field may allow your pet to get too close to the boundary area before receiving a warning.
    • Increase the rate setting.  Increasing the rate setting means the signal will be sent more frequently. A ‘Slow’ rate is usually all that is needed for dogs who rarely challenge the boundary and who respond reliably to the audible warning. Dogs who tend to test the boundary usually need a higher rate setting.


  • Check the receiver by placing the test light on the contact posts while holding the receiver next to your transmitter. Avoid touching the posts. If your test light lights up, your receiver is working properly.
  • Ensure that the collar fits and the contact posts actually touch your pet’s skin.
  • Be sure the receiver battery is inserted correctly. Replace the battery if necessary. Typical battery life is: R7 receiver=up to 6 months. R9 receiver=up to 2 years.
  • If receiver is functioning properly, you may need to increase the correction level on the collar.
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