How to Purchase Batteries
Purchase from your local DogWatch Dealer
Need a battery right away? Give your local dealer a call, or check their local website as many dealers offer on option to order batteries online. This is usually the quickest and easiest way to purchase a new battery. Your local dealer knows what you need and will make sure you get it. Your dealer can also make sure it is really the battery, and not something else like a wire break or problem with the transmitter or receiver.
Order a Battery from DogWatch Customer Service
Phone: (800) 793-3436 x622
Hours: Monday-Friday 9:00 a.m. to 5:00 p.m. EST
Sign up for a Prepaid Battery Plan
If you want to make sure you always have a battery when you need it, sign up for one of our Prepaid Battery Plans. The DogWatch Battery Plan ensures the timely delivery of batteries for your receivers. Sign up for the Battery Plan by filling out our online form (click below to go to the form) and DogWatch will automatically ship a prepaid battery to you a few weeks before you need it.
Battery Plan Reminder: New Receiver? New Address?
If have a Battery Plan and your DogWatch Dealer upgrades your dog’s receiver, please call us to change your existing record. Your new receiver may use a different battery. And don’t forget to let us know if you move!
R8, R9, R1200
One 3.6v battery, lasts two years
R300, AR300, R3000
One 3.6v battery, lasts 10 months
Two 3.0v batteries, last six months each
Three 3.0v batteries, last four months each
We will include a renewal card, so you will never forget to change a battery on time – and your pet will always be safely contained. For receivers that have a 2-year or 10 month battery, you will receive a renewal card with each battery.
For receivers that use a 6-month battery or a 4-month battery, you prepay for a year of batteries, so the renewal card will be sent with the final battery.